DEFINITION,FUNCTION AND EXAMPLE OF THE LETTERS

1.INQUIRY LETTER
     Letter Of Inquiry is a letter of request, also known as a letter of the candidate. Which will be sent to companies. Request letter is a letter from a prospective buyer to the seller requesting information products offered. With a quote from the seller then potential buyers will know the price and a information of the items or services to be purchased. This is the purpose of the prospective buyer a write request letter to the seller. When the prospective buyer has to know the condition of an item or services following the price and term of sale and purchase, of course he does not need anymore request a quote from the seller. Letter of inquiry required in formal trade requiring formal procedures in writing. The letter of inquiry is often an early stage of the business transaction. By the letter of inquiry prospective buyers ask or inquiry about the items or service to be purchased. In response, the seller expalined the things he want to know the buyer, buyer’s reservation and eventually business transaction as the end of the buying and selling process.
In the letter of inquiry for the items usually offer prospective buyers ask :
1.    Name and type of items.
2.    Specification of items, namely : type, size, quality, capacity, etc.
3.    The price per unit.
4.    Piece.
5.    How to pay
6.    How to surrender, and
7.    Easy that may be obtained by the buyer, such as guarantees and other.
In addition to things mentioned above prospective buyers asking price lists and catalogs (if the items varies), and a technical description of the items in the form of leaflet or brochures. For items that are possible, prospective buyers can also request sent examples of the real stuff.
Through a letter of inquiry and supply service, prospecitve buyers can inquiry :
1.   The form of services that can be presented by the seller.
2.    Equipment that can be used by the seller as a support (If any)
3.    Price
4.    Piece and
5.    How to pay.


Example Letter Of Inquiry :
MELATI   BUSANA & CO
NO 78. JL.Kalibata Raya
Bekasi 1420, West Java
INDONESIA




15 february 2013
Distro cloud Corporation
Pasundan  Raya Street, No. 15
Jakarta 1240
Dear Sirs,

We are a boutique located in Bekasi , and we were interested in your
distro cloud shirt medium size product.
Therefore, we will appreciate it if you can send us a very detailed explanation of the product complete with your catalogues, price list, term, sample of design, and payment.
We would also to know if you are offering any trade discounts.
If you can quote us your favorable prices, we would like to place our order
as soon as possible.
We are looking foward to hearing from you.soon.
Yours faithfully,
MELATI BUSANA &CO

Sandra Puspita

Purchase Manager


Surat Balasan Letter Of Inquiry



Distro cloud Corporation
Pasundan  Raya Street, No. 15
Jakarta 1240

16 january 2013
MELATI BUSANA &CO
NO 78. JL.Kalibata Raya
Bekasi 1420, West Java
INDONESIA

Dear Mrs Sandra ,
We thanks you for your inquiry about our Distro cloud shirts product.
We are enclosing our catalogue together with prices and terms, for your review and are confident that this catalogue will provide many of
the answers you have inquired.
We are also pleased to inform you that we will allow you a 10% discount on order of 60 pieces.
We hope you will find our prices and terms satisfactory and expecting your order as soon as possible.
If there is additional information you would like to know regarding our products, please do not hesitate to contact us. We will be most happy to be of assistance.
Yours faithfully,
For Distro cloud Corporation

Ismail Marzuki
Sales Manager


2.ORDER LETTER
Order letter is used to order the goods in accordance with the amount needed by the company, either by using an official order form or not. There are two ways to make an order letter, namely:
1. Order without using the official order form (reservation without an official order form)
2. Order by using the official order form (order by an official order form)


Booking without the use of an official order form can be done by simply writing a letter with all the details of the order by directly entering into the letter. Accordingly, this letter serves as a letter of order, so the content should be clear, concise and straight to the goal.

usually in large companies, in general, is often done by using a form authorized buyer. Whenever you want to make an order, you can fill in the fields. Booking form is often called a purchase order (PO) usually consists of:

     No. (number) (number)
     The unit price (price peruntit)
     Description / items (goods)
     Amount (Amount)
     Quantity (number of many
     Delivery date (delivery date)
     Type (types)
     Terms of payment (payment method)


Example of Order Letter

Jakarta, April 2, 2013
Quantum Computers
5th Floor, Mangga Dua Mall
Block D26, Jakarta
Dear Mr. Richard Setiawan
I am interested in the items contained in the Computer Magazines March 30 issue of the computer magazine 2013.I want to order:

     1 piece external hard drive with a capacity of 2 terabytes
     First internal hard drive with a capacity of 1 terabytes
     2 piece external hard drive with a capacity of 500 gigabytes

please be sent to the address of Jl. Mampang intersection of IV 34 A, Tegal Parang, South Jakarta.
for the payment I Will Immediately transfer into your account ..
Yours sincerely,
Marjuan

note:
The reason I bought it Because I need to backup the data is on your PC. when I SAW the ad in a computer magazine I thought I was really interested in the goods being sold Because it has a lower price than the market.

3.COMPLAINT LETTER
Letter of complaint
definition
The letter claims is a notification letter from the buyer / buyer to the seller, because the goods are not received in accordance with the order.
because the complaint was made; quantity / quality of goods are not suitable, damage, delay, or denial of the contents of the agreement. Based on these factors, the buyer may submit a written complaint and the size of the losses depends on these factors.


example :
EARTH STORE ASIH
Jalan MT. Haryono 53
Surabaya
Surabaya, August 14, 2003
Number: 71 / BA / VII - 03
Re: PengaduanKualitasBarang
Designation.
Leadership UD TANI PROSPEROUS
Jln. Ir. H Juanda
Bontang
Dear Sirs,
Posts you be 89 tons of soybeans have been received on August 12 2003.Hal means faster than demand kami.Oleh therefore we thank you.
Need we say that after we kada ce 20 sacks of soybeans that quality is not in accordance with the order. Rather than the 20 sacks we return, we ask for a discount of 20%.
If you do not agree with the discounted price, please send an envoy to check it out and ask all sung his successor.
The attention and policy Brother, we thank you.
Sincerely,


Ayub Kamma
shopkeeper


4.APPLICATION LETTER 
Application letter is a letter that was made by a person to apply for a job in a company, agency or other agencies. Broadly speaking, job application letter is divided into two kinds of job application letter based advertising and job application on their own initiative. job application letter belongs to the class of formal or official letter in writing so that there are certain aspects that need to be noticed.

how to create a job application letter is good and right
1. Use proper grammar and correct.
use formal language for job application letter including a formal letter do not use inappropriate language in making a formal letter.

2. Write short sentences solid and clear.
Do not beat around the bush in writing a cover letter as a letter of application can display a person's identity as well as an agency or company does not like the cover letter rambling.

3. Write down manually by hand.
writing a job application letter manually preferred company because through handwriting can be assessed how the individual.

4. Pay attention to the cleanliness of the job application letter.
should be no streaks or used the eraser in a job application letter, if one writes better re-write in the new paper, do not use stipo to remove.

5. Fill in the data themselves clearly and information information about yourself, and attach supporting documents such as a curriculum vitae, copy of identity card and other documents that would be acceptable.

6. If you have a certificate that supporters can add a plus to yourself please feel free to attach it.

Example : 
Denpasar, 21 April 2014
Dear:
HRD PT. Light Eternal,
Jl. Alor Island No. 10 West Denpasar


Dear Sirs,
I the undersigned:
Name: Ahmad Zakaria, SE
Place, Date. Born: Denpasar, May 29, 1985
Address: Jl. Tantular No. 15 Renon Denpasar
No. Phone / Mobile: 081338667711
Education: S1 Management

With this letter I would like to apply for work at the company that Mr. / Mrs. lead as Marketing.

I have experience working as a Marketing Manager in one of the leading company in Jakarta, and with this application letter I am ready to give you the dedication and competence of both my time and energy when needed and very much hope that I can be given an interview or other tests.

For your consideration, I enclose a letter:

1. Curriculum Vitae
2. Photocopy of diploma
3. Copy of certificate
4. Copy of ID card
5. Copy of transcript
6. Pas recent photos
7. Work Experience Letter

Similarly, job application letter, I ucapakan many thanks for the attention of Mr / Mrs.

Yours sincerely

Zakaria Ahmad, SE.


5.MEMO
Memo is a concise and clear writing leads to a person's informal writing is usually no more than 10 lines, the writing could be on the tick yes or handwriting.

Memo used to remind or confirm about a thing / affair. The contents of the memo in the form of a notice, request, instruction, advice, messages, and specific task.

As well as regular mail memos have parts such as the head, torso, and legs memo.

     Head * Name

* address
* The symbol or logo Agencies

     Body * content / short message (giving orders, information or reports)


     Feet * signature and name of the memo maker


Steps Writing Memo:
1. Prepare a Blank Memo That will be in use
2. The writing should be typed or handwritten
3. The message / instruction with appropriate language and brief
4. The signed and include the name of the manufacturer clearly memo
sent a memo to the person in the mean

Example : 
SMA Negeri 1 Bogor
Paledang Road No. 17
Bogor

                                          MEMO


To: All Teachers Indonesian

To win the speech contest Indonesian national level next month, hope the father / mother teachers should collaborate to help students who will participate in the speech contest.

Bogor, May 17, 2014

Principal

(Signature)
-----------------------
Amalia Fauhanisa


Sumber :
http://aangdhonz.blogspot.com/2013/01/bahasa-inggris-bisnis-1-inquiry-letter.html
http://uniqueworld.blogdetik.com/2011/10/15
http://bosniherzeg0van.blogspot.com/ 
http://ayubmtunikamma.blogspot.com/2013/04/surat-pengaduan-komplain.html
http://www.kopi-ireng.com/2014/06/pengertian-surat-lamaran-kerja-beserta.html 
http://makalahproposal.blogspot.com/2014/04/contoh-surat-lamaran-kerja.html
http://rohmatullahh.blogspot.com/2013/11/contoh-memo-terbaru-lengkap.html
http://bemfaiunsiltasikmalaya.blogspot.com/2011/08/pengertian-dan-fungsi-memo.html 

  
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