According to the coaching centers and language development departments of Education, a letter is defined as a means of communication used to convey information in writing by one party to the other. The letter is general understanding dna applicable to a variety of interests or purposes depending on the intent and purposes of each sender of the letter, where the letter could be a meeting invitation letter, the supply of goods, customer complaints, employment contracts, termination of employment, decrees and other .
Business letter is a letter that is used by a person, organization or institution that institutions deliver business messages in writing to the other party by using a particular medium whether it be sending a letter via postal mail, faksmilie, telephone or via the internet.
TYPES,THE PARTS,AND THE STYLES OF BUSINNES LETTER
Layout of Business English Letter
1 Letter Head
Commonly referred to as the head of the letter, the letter also called business Letterhead, Letterheads is a title or information on leaflets letterheads. The contents of infromasi usually consists of name, address, telephone number, and company logo or design, and sometimes a background pattern. Letterhead this term is often used to refer to the entire printed sheet as Heading
2. Date
Date is the calendar which means appointed date, month, and year. Placement calendar letterhead is usually located under the right corner of the Letter Head.
To form the date of writing business letters can be divided into two forms:
1. Date in British style:
In British English, usually written before the calendar month, to writing the date
right, you have to know the first system in the British sequencing, sequencing in Languages
English as follows:
1 First: First (st)
2 Second: Second (-nd)
3 Third: Third (-rd)
While writing calendar ending in numbers 4 - 10 may use the suffix (-th)
end of the figure.
For example: When writing dated 1 January 2011, then that should be known is the date
ending in 1, then use the numeric suffix at the end of the st. So that the writing becomes 1st
January 2011, if you write for the 7th January 2011, then the writing is 7th January
2011
Example: (day / month / year)
02 / November / 2010
2. Date in American style
In English America can write the date simply by using numbers, Form
The most common are:
Example: (month / day / year) or month-day-year
November / 02/2010
"It should be noted that usually means the date 5/10/2011 5 october 2011 in Languages
British English, and in English can mean the 10th America may 2011. For
avoid this confusion, it should be able to spell or use abbreviations months.
3 Inside Address
Inside Address is addressing the meaning of the recipient mail address. At the writing there name, address, postal code, and country.
Example: Dr. Calvin Carson
Cross Country Coach
Dept. of Athletics
Colorado Community College at Cripple Creek
Cripple Creek CO 80 678
4 References
Contains a reference that allows the sender and receiver do documentation or archiving of conversations prior to writing the article reference can be underlined, write references for the respondent in the format: 'Your Ref: PPP / C3'. If you want to add the reference of the delivery, the format of the writing: 'My Ref: Con / 13/1' or 'Our Ref: Con / 13/1'.
5. Salutation
Salutation is the greeting. Corresponding practices businesses can use the Salutation or greeting to initiate the content or purpose of the letter. Each form of greeting in a business letter has a level of formality and different prevalence. Letter business letter is not as free as a social or personal letters in placing Salutation.
Example: A. For a very formal business correspondence
· Dear Madam
· Dear Mesdames:
· Dear Sir:
· Dear Sirs:
Dear Sir or Madam ·:
· Sir:
· Madam:
· Mesdames:
· Sir or Madam:
· Sirs or Mesdames:
B. For Business correspondence not addressed to specific people within the company.
· Ladies and Gentlemen:
· Gentlemen:
· Ladies:
c. For business correspondence, characterized by formal, but still has the feel of hospitality.
· Dear Mr. Kunjana:
· Dear Mr. julian:
· Dear Messrs. Kunjana and julian:
· Dear Mr.Kunjana and Mrs.Reni:
There are several ways to write the greeting if you do not know the name of the intended person.
Example: A British English
1 Dear Sir / Dear Sirs = If the recipient Male
Dear Madam 2 = If the recipient Women
Dear Sir or Madam 3 = if the recipient does not know the sex
B. America English
1 = If the recipient Gentlemen Men
2 Ladies = If the recipient female
3 Ladies and Gentlemen = If the recipient is unknown gender, or
4 To whom it may concern = If the recipient is not known gender
In the American style, using punctuation "colon"
Example: - Dear Mr. Fachmi:
If we do not know the name of the recipient
British English
American English
Sex
Dear Sir / Dear Sirs
gentlemen
Men
Dear Madam
Ladies
women
Dear Sir or Madam
- Ladies and Gentlemen
- To whom it may concern
not known
In terms of writing punctuation
British English
American English
Comma (,) behind the name or no punctuation
Colon behind the name
example:
- Dear Mr. Roy
- Dear Mr. Roy,
example:
- Dear Mr. Roy:
writing short
British English
American English
Remarks
Without a dot
Use a dot (.)
- Mr. for men
- Mrs. for married women
Example: Mr.
Example: Mr.
- Miss for unmarried women
- Ms for women who are not known to have married / not
6 Subject
Subject meaning in Indonesian is Subject. That the contents of the letter, with the rationale for creating a letter by the creator to the recipient or at least understand the general picture mail message body content of the message of the letter business. Subject line or writing a subject line placed above Salutation. Subject may be written or typed with all capital letters or lowercase letters.
Example: SUBJECT: THE Illustrated CATALOGUE
Subject: The Illustrated Catalogue
7 Body of Letter
Part of the Body of the Letter or letter is the main core of the core business letter. in the core of the letter, the writer is trying to communicate what is going to be well received by the readers of the letter. If the core of communication between the sender and the recipient of the letter occurs (intertwined) well, it can be said that the letter has met the criteria of effectiveness and communicative.
8 Complementary Close
Part Complementary Close vary greatly both in form and style of writing on the part of the greeting or letter opener (Salutation). Close Complementary shape should be parallel or in line with the shape of his Salutation.
Following submission forms for the closing greeting business letter based on level keformalannya. From the highest to the lowest.
British style: Truly yours,
Faithfully yours,
Sincerely yours,
Respectfully yours,
Cordially yours,
American style: Yours truly,
Yours faithfully,
Yours sincerely,
Respectfully Yours
Yours cordially
9 Signature
Most companies or institutions do not use Company Signature (signature of the company) in a business letter. Instead, they use a personal signature or personal signature of the leadership of the company or institution that is authorized to represent the company or institution in carrying out the duties and obligations of the business.
However, if Company signature or signatures of the company is used, the way of writing is to put under the complementary Close and typed in all capital letters
example:
Yours truly,
ERANKA
Yours faithfully
GASANTRIJANA
Very truly yours,
ERANKA CO. LTD.
Respectfully yours,
GASANTRIJANA INC.
10 Enclosure
This section is written only if there are attachments that will be included in the business letter. Enclosure or attachments writing help author, recipient, and the secretary to determine the completeness examine appendices are included. If the attachments are not complete or not in accordance with written, the control can be easily done, The Enclosure writing variations can be observed in Example:
enclosures:
1 Comtract
2 Cheques
3 Memo
Enclosure: Contract
ENC .: Contract
Encl .: Contract
11. Postscript
Postscript located two spaces below the signature or initials of reference. A brief note is added when terminating a letter. Placed at the bottom left of the letter, before the CC. example:
- PS autem vel eum DUIs iriure dolor in velit esse hendrerit in vulputate molestie consequat, vel nulla facilisis feuqiat Illume u.
12. Carbon Copy Notation
Notation letter (carbon copy notation) is only written when writing a letter to convey the letter to duplicate certain parties, with the contents of the format, and everything is exactly the same as the original letter sheet. In writing, carbon copy notation can be shortened to CC followed by a colon or a colon, or can be a sign of cc (lowercase) are also followed by a colon.
Example: CC: Managing Director
cc: Academic Director
Form and Style English Business Letter
Business letter is an important part of business correspondence. Format used to write a particular company. way a business letter looks like this is important because it creates an impression on the reader. The format of the letter the company has done a lot to make an impression on the reader. A simple format of letter help convey the message clearly to the reader.
Based on the paragraph indentation and alignment, there are five formats used in writing a business letter.
namely:
A. Semi-Block Format: Business Letter
Semi-Block fromat: In this format, the text left aligned and all paragraphs in the letter is indented
The format of this form of the letter on the letter head, date, complementary close, and the signature are in a position flush right. Unevenness in the layout right, bs tp dibilangg centered. Other parts such as the letter inside the address, subject, Salutation, body of the letter, or if the presence of an attachment letter enclosure, in the position of the left.
B. Modified Block Format: Business Letter
Modified Block: This format has the parts that are not partly offset. parallel text in the upper left side. Just writing the address, the date (in layout to the left) and the closing of a letter moved to the middle or right side of the paper.
C. Full Block Format: Business Letter
At the writing of Full Block style: Business letters usually are on the left like a letter head, date, inside address, subject, Salutation, body of the letter, complementary close, signature or the whole of the format of the letter is in the left position.
D. indented Style: Business Letter
In this format each line first at the beginning of the paragraph begins with a few spaces from the left, usually 1 cm spacing. Writing inside the address and the signature is done indents. The amount of indentation on each line is proportional to the order of the lines. For example, do not indent the first line, the second line indent 0,5cm done, well done on the third row 1cm indent, etc.. In the first line of each paragraph starts a few spaces from the left. Usually spaced a distance of 1cm from the left boundary.
E. Hanging Style: Business Letter
Hanging Style Format Format is hanging paragraphs, or more inclined to the left. form of this letter on letter head, date, complementary close and signature are in the average position of the center letter. Other parts of the letter such as inside address, subject, Salutation, body of the letter is in the left position. the hanging paragraph, beginning paragraphs are not spaced.
ONE EXAMPLE OF BUSINNESS LETTER
65 Market Street
Val Haven, CT 95135
June 30, 2004
Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435
Dear Sir or Madam:
I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AF26168156.
To resolve the problem, I would like you to credit my account for the amount charged for my cleats; I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats.
Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555.
Sincerely,
Signature
Ken Thomas
Source :
1. http://www.dailywritingtips.com/how-to-format-a-us-business-letter/
2. http://www.savvy-business-correspondence.com/IndentedBizLetter.html
3. http://books.google.co.id/books?id=P_8WeXHjjA0C&pg=PA28&lpg=PA28&dq=contoh+subject+english+business+letter&source=bl&ots=pvjRMmT9e_&sig=-A1w_J5yxJKp0_Lt1ov4bwvKR1Y&hl=id&ei=UKuRTqrzN8bXrQem94iZAQ&sa=X&oi=book_result&ct=result&resnum=4&sqi=2&ved=0CDkQ6AEwAw#v=onepage&q&f=false
4. http://iiyyaa.blogspot.com/2013/10/contoh-surat-bisnis-dalam-bahasa-inggris.html
4. http://iiyyaa.blogspot.com/2013/10/contoh-surat-bisnis-dalam-bahasa-inggris.html
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