Rabu, 31 Desember 2014

EID AL-FITR

         Eid al- Fitr is the feast awaited by all Moslem. I am so waiting it so much and want to feel the sensation of the feast. In the morning, my mother awakened and reminded me for carrying morning pray. When I left the room, my father and my mother had been carrying out the Subuh pray. However, my brother was still sleeping soundly and my mother told me that he was very hard to be awakened. After I did the Subuh pray, I rushed a shower and then wore my best clothes to go to the mosque. 30 minutes later, we were ready and immediately went to the mosque to perform Eid pray. The exclamations were reverberated when we walked into the mosque, and the mosque became a crowded atmosphere because almost all the people in my village had entered the mosque.
My father, my brother, and I were pretty hard to find a place to sit because the mosque was so crowded. Meanwhile, my mother had gotten a seat in the back, at the row of women. When we all had sat down, the prayer began. Eid prayer is a solemn moment and should be implemented by earnest. We were praying for five to ten minutes. After the prayer had completed, all the worshipers in the mosque were required to sit and listen to lectures. Lectures that delivered by the Islamic preacher aimed to motivate all Muslims to be able to become a better person after the month of Ramadhan.
Lecture proceeded for about ten minutes and we went home soon when the preacher had ended his talk. On the way home, my family and I met a lot of people and we shake hands with to be able to forgive each other. After I got home, I went to the kitchen and ate delicious food while my parents and my brother arranged the cake in the living room. I did not really care about it and more care about the food on the table. A few minutes later, neighbors came to the house for having the fellowship and I rushed into the living room to meet them. My family and I also walk around the village to visit all neighbor. Then, we spent the whole day at Grandma and Grandpa’s house. That was my Eid al-Fitr.

Source : Own

MY ADVENTURE

When holidays like this college often feel bored himself, because every holiday i live lectures in this time i was forced to live at home. And normally again, people who vacation at home have a variety of game consoles that can prevent him from boredom. Unfortunately i only have a laptop that capability simply to play games online and watching movies. Sad ? ? really .... who read wrote that concerned me feel especially (hahaha) . But life was as bad as anything must remain grateful . Positive side of my daily life is boring I was forced to find a new hobby in the holidays . I told her like adaptation to the conditions really sad.(LOL)

            Is the new hobby ? ? yes, download movies online with our site for free, quite right than have to go to theaters, to date collection of movies stored on my laptop had enough, good enough to supply entertainment when the holidays are long and boring come again. I usually download movies from sites like ganool.com and icinema3satu.com site because in addition to downloading free site is very up to date and easy download process.

            But can get free movies to download and collect movies I also get the advantage of being able to increase the friendship and association is due to the large campus friend who would like to exchange of films, so I that was once difficult to get along so have a fairly wide association. so, when a long vacation again sometimes I was invited by friends to holiday with them so it does not feel boring vacation enough anymore.

source: own

DEFINITION MEMO AND EMAIL

 1. MEMO
Memo is a concise and clear writing addressed to an individual who is informal writing is usually no more than 10 lines, the writing can be in tick yes or handwriting.

Memo used to remind or affirm on a case / matter. The contents of the memo form of a notice, request, instruction, advice, message, and certain tasks.

As well as regular mail memos have parts such as the head, torso, and legs memo.

     Head * Name

* address
* Emblem or logo Agencies

     Body * contents / short message (giving orders, information or reports)


     Feet * signature and name of the memo maker


Steps Writing Memo:
1. Prepare Blank Memo That would be in use
2. The writing may be typed or handwritten
3. The message / instructions with the proper language and brief
4. signed and include the name of the manufacturer clearly memo
sent a memo to the person in the mean



2.EMAIL
 Email is a means to send to send a letter through the internet. E-Mail is one process sending a letter via the internet using a very short time and fast (+ - 1 minute).

Terms of sending E-mail (Send a letter to the internet) is:

     Create email addresses example: info@g-excess.com
     Know the username and password of the email; "Account and password".
     Knowing E-mail on the go.

Internet has many free email service providers, such as www.yahoo.com, www.plasa.com, www.telkom.net, www.gmail.com.
You can create a free e-mail there.
Differences email by regular mail (letters using stamps) are:
E-Mail:
a. It only takes a very short (+ - 1 minute)
b. Email address (email address is not like your home address)
c. Enough with the Internet network
d. Data security / letter guaranteed.

Ordinary letter (stamped):
a. By regular mail senders usually need to pay per delivery (by buying stamps).
b. Addressing Home / Office
c. Takes a long time
d. Mail Security is not guaranteed


Source : -http://putuaugiokaadiana.blogspot.com/2013/05/memo-pengertianbagianjeniscontoh.html
             -http://www.g-excess.com/pengertian-dan-definisi-dari-email-e-mail-adalah.html

Sabtu, 08 November 2014

DEFINITION,FUNCTION AND EXAMPLE OF THE LETTERS

1.INQUIRY LETTER
     Letter Of Inquiry is a letter of request, also known as a letter of the candidate. Which will be sent to companies. Request letter is a letter from a prospective buyer to the seller requesting information products offered. With a quote from the seller then potential buyers will know the price and a information of the items or services to be purchased. This is the purpose of the prospective buyer a write request letter to the seller. When the prospective buyer has to know the condition of an item or services following the price and term of sale and purchase, of course he does not need anymore request a quote from the seller. Letter of inquiry required in formal trade requiring formal procedures in writing. The letter of inquiry is often an early stage of the business transaction. By the letter of inquiry prospective buyers ask or inquiry about the items or service to be purchased. In response, the seller expalined the things he want to know the buyer, buyer’s reservation and eventually business transaction as the end of the buying and selling process.
In the letter of inquiry for the items usually offer prospective buyers ask :
1.    Name and type of items.
2.    Specification of items, namely : type, size, quality, capacity, etc.
3.    The price per unit.
4.    Piece.
5.    How to pay
6.    How to surrender, and
7.    Easy that may be obtained by the buyer, such as guarantees and other.
In addition to things mentioned above prospective buyers asking price lists and catalogs (if the items varies), and a technical description of the items in the form of leaflet or brochures. For items that are possible, prospective buyers can also request sent examples of the real stuff.
Through a letter of inquiry and supply service, prospecitve buyers can inquiry :
1.   The form of services that can be presented by the seller.
2.    Equipment that can be used by the seller as a support (If any)
3.    Price
4.    Piece and
5.    How to pay.


Example Letter Of Inquiry :
MELATI   BUSANA & CO
NO 78. JL.Kalibata Raya
Bekasi 1420, West Java
INDONESIA




15 february 2013
Distro cloud Corporation
Pasundan  Raya Street, No. 15
Jakarta 1240
Dear Sirs,

We are a boutique located in Bekasi , and we were interested in your
distro cloud shirt medium size product.
Therefore, we will appreciate it if you can send us a very detailed explanation of the product complete with your catalogues, price list, term, sample of design, and payment.
We would also to know if you are offering any trade discounts.
If you can quote us your favorable prices, we would like to place our order
as soon as possible.
We are looking foward to hearing from you.soon.
Yours faithfully,
MELATI BUSANA &CO

Sandra Puspita

Purchase Manager


Surat Balasan Letter Of Inquiry



Distro cloud Corporation
Pasundan  Raya Street, No. 15
Jakarta 1240

16 january 2013
MELATI BUSANA &CO
NO 78. JL.Kalibata Raya
Bekasi 1420, West Java
INDONESIA

Dear Mrs Sandra ,
We thanks you for your inquiry about our Distro cloud shirts product.
We are enclosing our catalogue together with prices and terms, for your review and are confident that this catalogue will provide many of
the answers you have inquired.
We are also pleased to inform you that we will allow you a 10% discount on order of 60 pieces.
We hope you will find our prices and terms satisfactory and expecting your order as soon as possible.
If there is additional information you would like to know regarding our products, please do not hesitate to contact us. We will be most happy to be of assistance.
Yours faithfully,
For Distro cloud Corporation

Ismail Marzuki
Sales Manager


2.ORDER LETTER
Order letter is used to order the goods in accordance with the amount needed by the company, either by using an official order form or not. There are two ways to make an order letter, namely:
1. Order without using the official order form (reservation without an official order form)
2. Order by using the official order form (order by an official order form)


Booking without the use of an official order form can be done by simply writing a letter with all the details of the order by directly entering into the letter. Accordingly, this letter serves as a letter of order, so the content should be clear, concise and straight to the goal.

usually in large companies, in general, is often done by using a form authorized buyer. Whenever you want to make an order, you can fill in the fields. Booking form is often called a purchase order (PO) usually consists of:

     No. (number) (number)
     The unit price (price peruntit)
     Description / items (goods)
     Amount (Amount)
     Quantity (number of many
     Delivery date (delivery date)
     Type (types)
     Terms of payment (payment method)


Example of Order Letter

Jakarta, April 2, 2013
Quantum Computers
5th Floor, Mangga Dua Mall
Block D26, Jakarta
Dear Mr. Richard Setiawan
I am interested in the items contained in the Computer Magazines March 30 issue of the computer magazine 2013.I want to order:

     1 piece external hard drive with a capacity of 2 terabytes
     First internal hard drive with a capacity of 1 terabytes
     2 piece external hard drive with a capacity of 500 gigabytes

please be sent to the address of Jl. Mampang intersection of IV 34 A, Tegal Parang, South Jakarta.
for the payment I Will Immediately transfer into your account ..
Yours sincerely,
Marjuan

note:
The reason I bought it Because I need to backup the data is on your PC. when I SAW the ad in a computer magazine I thought I was really interested in the goods being sold Because it has a lower price than the market.


3.COMPLAINT LETTER
Letter of complaint
definition
The letter claims is a notification letter from the buyer / buyer to the seller, because the goods are not received in accordance with the order.
because the complaint was made; quantity / quality of goods are not suitable, damage, delay, or denial of the contents of the agreement. Based on these factors, the buyer may submit a written complaint and the size of the losses depends on these factors.


example :
EARTH STORE ASIH
Jalan MT. Haryono 53
Surabaya
Surabaya, August 14, 2003
Number: 71 / BA / VII - 03
Re: PengaduanKualitasBarang
Designation.
Leadership UD TANI PROSPEROUS
Jln. Ir. H Juanda
Bontang
Dear Sirs,
Posts you be 89 tons of soybeans have been received on August 12 2003.Hal means faster than demand kami.Oleh therefore we thank you.
Need we say that after we kada ce 20 sacks of soybeans that quality is not in accordance with the order. Rather than the 20 sacks we return, we ask for a discount of 20%.
If you do not agree with the discounted price, please send an envoy to check it out and ask all sung his successor.
The attention and policy Brother, we thank you.
Sincerely,


Ayub Kamma

shopkeeper


4.APPLICATION LETTER 
Application letter is a letter that was made by a person to apply for a job in a company, agency or other agencies. Broadly speaking, job application letter is divided into two kinds of job application letter based advertising and job application on their own initiative. job application letter belongs to the class of formal or official letter in writing so that there are certain aspects that need to be noticed.

how to create a job application letter is good and right
1. Use proper grammar and correct.
use formal language for job application letter including a formal letter do not use inappropriate language in making a formal letter.

2. Write short sentences solid and clear.
Do not beat around the bush in writing a cover letter as a letter of application can display a person's identity as well as an agency or company does not like the cover letter rambling.

3. Write down manually by hand.
writing a job application letter manually preferred company because through handwriting can be assessed how the individual.

4. Pay attention to the cleanliness of the job application letter.
should be no streaks or used the eraser in a job application letter, if one writes better re-write in the new paper, do not use stipo to remove.

5. Fill in the data themselves clearly and information information about yourself, and attach supporting documents such as a curriculum vitae, copy of identity card and other documents that would be acceptable.

6. If you have a certificate that supporters can add a plus to yourself please feel free to attach it.


Example : 
Denpasar, 21 April 2014
Dear:
HRD PT. Light Eternal,
Jl. Alor Island No. 10 West Denpasar


Dear Sirs,
I the undersigned:
Name: Ahmad Zakaria, SE
Place, Date. Born: Denpasar, May 29, 1985
Address: Jl. Tantular No. 15 Renon Denpasar
No. Phone / Mobile: 081338667711
Education: S1 Management

With this letter I would like to apply for work at the company that Mr. / Mrs. lead as Marketing.

I have experience working as a Marketing Manager in one of the leading company in Jakarta, and with this application letter I am ready to give you the dedication and competence of both my time and energy when needed and very much hope that I can be given an interview or other tests.

For your consideration, I enclose a letter:

1. Curriculum Vitae
2. Photocopy of diploma
3. Copy of certificate
4. Copy of ID card
5. Copy of transcript
6. Pas recent photos
7. Work Experience Letter

Similarly, job application letter, I ucapakan many thanks for the attention of Mr / Mrs.

Yours sincerely

Zakaria Ahmad, SE.



5.MEMO
Memo is a concise and clear writing leads to a person's informal writing is usually no more than 10 lines, the writing could be on the tick yes or handwriting.

Memo used to remind or confirm about a thing / affair. The contents of the memo in the form of a notice, request, instruction, advice, messages, and specific task.

As well as regular mail memos have parts such as the head, torso, and legs memo.

     Head * Name

* address
* The symbol or logo Agencies

     Body * content / short message (giving orders, information or reports)


     Feet * signature and name of the memo maker


Steps Writing Memo:
1. Prepare a Blank Memo That will be in use
2. The writing should be typed or handwritten
3. The message / instruction with appropriate language and brief
4. The signed and include the name of the manufacturer clearly memo
sent a memo to the person in the mean


Example : 
SMA Negeri 1 Bogor
Paledang Road No. 17
Bogor

                                          MEMO


To: All Teachers Indonesian

To win the speech contest Indonesian national level next month, hope the father / mother teachers should collaborate to help students who will participate in the speech contest.

Bogor, May 17, 2014

Principal

(Signature)
-----------------------
Amalia Fauhanisa



Sumber :
http://aangdhonz.blogspot.com/2013/01/bahasa-inggris-bisnis-1-inquiry-letter.html
http://uniqueworld.blogdetik.com/2011/10/15
http://bosniherzeg0van.blogspot.com/ 
http://ayubmtunikamma.blogspot.com/2013/04/surat-pengaduan-komplain.html
http://www.kopi-ireng.com/2014/06/pengertian-surat-lamaran-kerja-beserta.html 
http://makalahproposal.blogspot.com/2014/04/contoh-surat-lamaran-kerja.html
http://rohmatullahh.blogspot.com/2013/11/contoh-memo-terbaru-lengkap.html
http://bemfaiunsiltasikmalaya.blogspot.com/2011/08/pengertian-dan-fungsi-memo.html 

  
www.gunadarma.ac.id
www.studentsite.gunadarma.ac.id

 

Jumat, 10 Oktober 2014

DEFINITION OF BUSINNESS LETTER

What is a Letter of Understanding?
According to the coaching centers and language development departments of Education, a letter is defined as a means of communication used to convey information in writing by one party to the other. The letter is general understanding dna applicable to a variety of interests or purposes depending on the intent and purposes of each sender of the letter, where the letter could be a meeting invitation letter, the supply of goods, customer complaints, employment contracts, termination of employment, decrees and other .


Business letter is a letter that is used by a person, organization or institution that institutions deliver business messages in writing to the other party by using a particular medium whether it be sending a letter via postal mail, faksmilie, telephone or via the internet.

TYPES,THE PARTS,AND THE STYLES OF BUSINNES LETTER
Layout of Business English Letter


1 Letter Head
Commonly referred to as the head of the letter, the letter also called business Letterhead, Letterheads is a title or information on leaflets letterheads. The contents of infromasi usually consists of name, address, telephone number, and company logo or design, and sometimes a background pattern. Letterhead this term is often used to refer to the entire printed sheet as Heading



2. Date
Date is the calendar which means appointed date, month, and year. Placement calendar letterhead is usually located under the right corner of the Letter Head.
To form the date of writing business letters can be divided into two forms:

1. Date in British style:
    In British English, usually written before the calendar month, to writing the date
    right, you have to know the first system in the British sequencing, sequencing in Languages
    English as follows:
    1 First: First (st)
    2 Second: Second (-nd)
    3 Third: Third (-rd)

    While writing calendar ending in numbers 4 - 10 may use the suffix (-th)
    end of the figure.

    For example: When writing dated 1 January 2011, then that should be known is the date
    ending in 1, then use the numeric suffix at the end of the st. So that the writing becomes 1st
    January 2011, if you write for the 7th January 2011, then the writing is 7th January
    2011

    Example: (day / month / year)
    02 / November / 2010

   2. Date in American style
            In English America can write the date simply by using numbers, Form
            The most common are:

            Example: (month / day / year) or month-day-year
                           November / 02/2010

            "It should be noted that usually means the date 5/10/2011 5 october 2011 in Languages
            British English, and in English can mean the 10th America may 2011. For
            avoid this confusion, it should be able to spell or use abbreviations months.


3 Inside Address
Inside Address is addressing the meaning of the recipient mail address. At the writing there name, address, postal code, and country.

Example: Dr. Calvin Carson
                       Cross Country Coach
                       Dept. of Athletics
                       Colorado Community College at Cripple Creek
                       Cripple Creek CO 80 678

4 References
Contains a reference that allows the sender and receiver do documentation or archiving of conversations prior to writing the article reference can be underlined, write references for the respondent in the format: 'Your Ref: PPP / C3'. If you want to add the reference of the delivery, the format of the writing: 'My Ref: Con / 13/1' or 'Our Ref: Con / 13/1'.

5. Salutation
Salutation is the greeting. Corresponding practices businesses can use the Salutation or greeting to initiate the content or purpose of the letter. Each form of greeting in a business letter has a level of formality and different prevalence. Letter business letter is not as free as a social or personal letters in placing Salutation.
Example: A. For a very formal business correspondence
· Dear Madam
· Dear Mesdames:
· Dear Sir:
· Dear Sirs:
Dear Sir or Madam ·:
· Sir:
· Madam:
· Mesdames:
· Sir or Madam:
· Sirs or Mesdames:
B. For Business correspondence not addressed to specific people within the company.
· Ladies and Gentlemen:
· Gentlemen:
· Ladies:
c. For business correspondence, characterized by formal, but still has the feel of hospitality.
· Dear Mr. Kunjana:
· Dear Mr. julian:
· Dear Messrs. Kunjana and julian:
· Dear Mr.Kunjana and Mrs.Reni:
There are several ways to write the greeting if you do not know the name of the intended person.
Example: A British English
1 Dear Sir / Dear Sirs = If the recipient Male
Dear Madam 2 = If the recipient Women
Dear Sir or Madam 3 = if the recipient does not know the sex
B. America English
1 = If the recipient Gentlemen Men
2 Ladies = If the recipient female
3 Ladies and Gentlemen = If the recipient is unknown gender, or
4 To whom it may concern = If the recipient is not known gender
In the American style, using punctuation "colon"
                                                                   Example: - Dear Mr. Fachmi:

If we do not know the name of the recipient
British English

American English

Sex
Dear Sir / Dear Sirs

gentlemen

Men
Dear Madam

Ladies

women
Dear Sir or Madam

- Ladies and Gentlemen
- To whom it may concern

not known

In terms of writing punctuation
British English

American English
Comma (,) behind the name or no punctuation

Colon behind the name
example:
- Dear Mr. Roy
- Dear Mr. Roy,

example:
- Dear Mr. Roy:

writing short
British English

American English

Remarks
Without a dot

Use a dot (.)

- Mr. for men
- Mrs. for married women
Example: Mr.

Example: Mr.

- Miss for unmarried women
- Ms for women who are not known to have married / not


6 Subject
Subject meaning in Indonesian is Subject. That the contents of the letter, with the rationale for creating a letter by the creator to the recipient or at least understand the general picture mail message body content of the message of the letter business. Subject line or writing a subject line placed above Salutation. Subject may be written or typed with all capital letters or lowercase letters.
Example: SUBJECT: THE Illustrated CATALOGUE
Subject: The Illustrated Catalogue

 
7 Body of Letter
Part of the Body of the Letter or letter is the main core of the core business letter. in the core of the letter, the writer is trying to communicate what is going to be well received by the readers of the letter. If the core of communication between the sender and the recipient of the letter occurs (intertwined) well, it can be said that the letter has met the criteria of effectiveness and communicative.



8 Complementary Close
Part Complementary Close vary greatly both in form and style of writing on the part of the greeting or letter opener (Salutation). Close Complementary shape should be parallel or in line with the shape of his Salutation.
Following submission forms for the closing greeting business letter based on level keformalannya. From the highest to the lowest.
British style: Truly yours,
Faithfully yours,
Sincerely yours,
Respectfully yours,
Cordially yours,
                        American style: Yours truly,
Yours faithfully,
Yours sincerely,
Respectfully Yours
                       Yours cordially
9 Signature
Most companies or institutions do not use Company Signature (signature of the company) in a business letter. Instead, they use a personal signature or personal signature of the leadership of the company or institution that is authorized to represent the company or institution in carrying out the duties and obligations of the business.
However, if Company signature or signatures of the company is used, the way of writing is to put under the complementary Close and typed in all capital letters
example:
Yours truly,
ERANKA
Yours faithfully
GASANTRIJANA
Very truly yours,
ERANKA CO. LTD.
Respectfully yours,
GASANTRIJANA INC.

10 Enclosure
This section is written only if there are attachments that will be included in the business letter. Enclosure or attachments writing help author, recipient, and the secretary to determine the completeness examine appendices are included. If the attachments are not complete or not in accordance with written, the control can be easily done, The Enclosure writing variations can be observed in Example:
enclosures:
1 Comtract
2 Cheques
3 Memo
Enclosure: Contract
ENC .: Contract
Encl .: Contract


11. Postscript
Postscript located two spaces below the signature or initials of reference. A brief note is added when terminating a letter. Placed at the bottom left of the letter, before the CC. example:
- PS autem vel eum DUIs iriure dolor in velit esse hendrerit in vulputate molestie consequat, vel nulla facilisis feuqiat Illume u.
12. Carbon Copy Notation
Notation letter (carbon copy notation) is only written when writing a letter to convey the letter to duplicate certain parties, with the contents of the format, and everything is exactly the same as the original letter sheet. In writing, carbon copy notation can be shortened to CC followed by a colon or a colon, or can be a sign of cc (lowercase) are also followed by a colon.
Example: CC: Managing Director
                                                     cc: Academic Director


Form and Style English Business Letter
Business letter is an important part of business correspondence. Format used to write a particular company. way a business letter looks like this is important because it creates an impression on the reader. The format of the letter the company has done a lot to make an impression on the reader. A simple format of letter help convey the message clearly to the reader.

Based on the paragraph indentation and alignment, there are five formats used in writing a business letter.
namely:
A. Semi-Block Format: Business Letter
Semi-Block fromat: In this format, the text left aligned and all paragraphs in the letter is indented
 
The format of this form of the letter on the letter head, date, complementary close, and the signature are in a position flush right. Unevenness in the layout right, bs tp dibilangg centered. Other parts such as the letter inside the address, subject, Salutation, body of the letter, or if the presence of an attachment letter enclosure, in the position of the left.
 

B. Modified Block Format: Business Letter
Modified Block: This format has the parts that are not partly offset. parallel text in the upper left side. Just writing the address, the date (in layout to the left) and the closing of a letter moved to the middle or right side of the paper.

 

C. Full Block Format: Business Letter
At the writing of Full Block style: Business letters usually are on the left like a letter head, date, inside address, subject, Salutation, body of the letter, complementary close, signature or the whole of the format of the letter is in the left position.



D. indented Style: Business Letter
In this format each line first at the beginning of the paragraph begins with a few spaces from the left, usually 1 cm spacing. Writing inside the address and the signature is done indents. The amount of indentation on each line is proportional to the order of the lines. For example, do not indent the first line, the second line indent 0,5cm done, well done on the third row 1cm indent, etc.. In the first line of each paragraph starts a few spaces from the left. Usually spaced a distance of 1cm from the left boundary.


E. Hanging Style: Business Letter
Hanging Style Format Format is hanging paragraphs, or more inclined to the left. form of this letter on letter head, date, complementary close and signature are in the average position of the center letter. Other parts of the letter such as inside address, subject, Salutation, body of the letter is in the left position. the hanging paragraph, beginning paragraphs are not spaced.




ONE EXAMPLE OF BUSINNESS LETTER
65 Market Street
Val Haven, CT 95135

June 30, 2004

Customer Service
Cool Sports, LLC
8423 Green Terrace Road
Asterville, WA 65435

Dear Sir or Madam:

I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AF26168156.

To resolve the problem, I would like you to credit my account for the amount charged for my cleats; I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats.


Than you for taking the time to read this letter. I have been a satisfied customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 555-5555.

Sincerely,

Signature

Ken Thomas


Source :
1. http://www.dailywritingtips.com/how-to-format-a-us-business-letter/
2. http://www.savvy-business-correspondence.com/IndentedBizLetter.html
3. http://books.google.co.id/books?id=P_8WeXHjjA0C&pg=PA28&lpg=PA28&dq=contoh+subject+english+business+letter&source=bl&ots=pvjRMmT9e_&sig=-A1w_J5yxJKp0_Lt1ov4bwvKR1Y&hl=id&ei=UKuRTqrzN8bXrQem94iZAQ&sa=X&oi=book_result&ct=result&resnum=4&sqi=2&ved=0CDkQ6AEwAw#v=onepage&q&f=false
4. http://iiyyaa.blogspot.com/2013/10/contoh-surat-bisnis-dalam-bahasa-inggris.html